#Drive time full#
Free AutoCheck vehicle history reports: To see the full history of your vehicle and make sure it hasn’t been in any accidents, just view the AutoCheck report that comes with every DriveTime vehicle.Two-minute online approval: All you have to do is enter some basic information, and in a few minutes you’ll know whether or not you’ve been approved for DriveTime financing.Should you wish to discuss your review in more detail, please contact our Customer Relations department at (888) 290-0148, and a representative will be glad to assist. That said, we apologize for your disappointment in your DriveTime experience. By offering a non-negotiating price on our inventory, we ensure that all our customers receive the same great value. The market value populates automatically and can potentially change based on the specific location of the dealership. In reference to our inventory pricing, the total sales price is affected by the market value of the desired vehicle.
Our potential customers also have the option to use outside financing if they find a vehicle they are interested in. Please know that any approval offers are dependent on the customer documentation provided directly to the dealership, such as proof of income, proof of residence, credit score, and the desired vehicle also plays a factor. We do our best to provide all our customers with a variety of options tailored to their individual needs and budget. We are sorry if you were dissatisfied with the options presented. Hello Patrick, Thank you for sharing your review with us and showing interest in purchasing through DriveTime. Respectfully, DriveTime Customer Relations If you wish to discuss your concerns further, please feel free to contact our Customer Relations team at (888) 290-0148, and a team member will be glad to assist. That said, we apologize for your experience and disappointment in our company. If they are not pleased with their vehicle, the vehicle can be returned within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays). Lastly, we have a 5-day Vehicle Return Policy (VRP), which allows our customers time to inspect and get comfortable with their purchase. Typically maintenance repairs, including brakes, are part of the cost of ownership when owning a vehicle. It's important to keep in mind that components, such as brakes, are wear and tear items that will wear due to mileage and how the vehicle is driven. We also offer an optional Vehicle Service Contract for additional peace of mind that assists in most situations. As you mentioned in your review, each vehicle includes the initial 30-day/1,500-mile Limited Warranty, which would cover brake repairs if failure is confirmed. We are unable to determine when components will fail. While they go through an initial inspection to ensure that it meets our standards, there are some instances in which mechanical malfunctions may occur post-sale. We want to assure you that all our pre-owned vehicles are inspected prior to the sale in an effort to prevent situations of mechanical concerns. We are disheartened to hear you have concerns regarding the quality of our inventory and apologize, for any brake concerns you've encountered with your vehicle. Hello Janet, We appreciate you leaving a review.
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